Please forward the request for a refund originally addressed to the casino to my email at email protected Casino.Guru will never ask for payments or access to your accounts to complete KYC. This casino has been telling me for months that they will refund me, but I still haven’t received anything
This casino takes care of your data with standard protections — encrypted storage, SSL security, and firewalls. Just keep in mind that you will need to wager your deposit at least once before cashing out. Luckygem’s VIP club rewards steady play, especially for those who wager big or log in regularly. Scroll to the Promotions page and click through to the welcome bonus to review the terms, expiry dates, and conditions. Head to the Luckygem casino site using our safe link and tap the signup button to start registration. You must use free spins within 48 hours, and wager them x35.
The visuals were sharp on both desktop and mobile, and I didn’t run into any technical issues during gameplay. I started with €0.50 spins to get a feel for the game’s rhythm and volatility. I decided to test Sticky Lips with a €40 budget and ended up playing for about 35 minutes.
Nonetheless, the casino offers free transaction processing. These casino payment options include credit/debit cards like Visa, e-wallets like Skrill, and cryptocurrencies like Ethereum. Remember to deposit €20 or more to claim the welcome bonus. In addition to regular promotions, Luckygem Casino has a VIP Club for incentivising players. Every Monday, you can claim 100 free spins casino offer on the Le Bandit slot from Hacksaw. Most of its offers can be claimed with as little as a €20 deposit.
Full Summary of Luckygem Casino
In case you are not interested in playing real money slots, then you should explore all the fantastic table games available here, including blackjack, poker, roulette, and baccarat, which can be played in either live dealer or computer versions. While many casino players look into bonuses, promotions, payment method accessibility, and other important factors when looking for the perfect gambling site, most of them will primarily consider what kind of gaming options specific casino brands offer, as, after all, that is the most crucial part. As for many top online casinos, bonuses are easy to claim, but the wagering part may take some time. A few online casinos offer all eWallet options while others might offer only a few options, sezam casino review and free chips bonus and make some money and friends while doing so.
The conditions surrounding the offer are doable, newcomers need to make a deposit of at least the minimum amount. To protect player data and secure transactions, the website has implemented the latest 128-bit SSL and TLS encryption technologies, which are known to be incredibly useful in securing all the essential information. Unfortunately, at the time of writing this luckygem casino review, there is no direct telephone support line available.
Customer Support at Luckygem
For instance, there are classic, branded, jackpot and Megaways slots. Upon entering the lobby, you will see the various game categories properly sectioned for easy access. Players can deposit a minimum of €20 and withdraw a minimum of €40.
Let’s investigate (1) how to withdraw your money at Luckygem, (2) how long is needed to withdraw, (3) and the different transfer options made available. Extra hold-ups might be down to your online casino operator, web banking provider, or someone in-between. Luckygem Casino withdrawal time is hours maximum. The deposit method you selected may not be accessible for withdrawals, so do remember that part. Only banking solutions that are completely secure and audited can be put to use at a licenced casino online.
My first inquiry was about bonus terms through live chat around 2 PM on a weekday. Still, the absence of formal licensing may concern some players who prefer regulated operators. My €50 Skrill withdrawal arrived within their stated timeframe without issues. Processing times varied, with e-wallets being fastest and card withdrawals taking up to 5 banking days. I also tried a Bitcoin deposit of €60, which took about 15 minutes to confirm and credit to my account. If you’re planning to deposit and play regularly, the benefits become worthwhile around the Platinum Galaxy tier.
Doing that will trigger a routine process to verify your request for withdrawal. An additional source of lag may be that you’re making an attempt to take out a considerable amount of money. In this case, you could see the Luckygem Casino withdrawal pending. There’s a common problem that may result in delays whilst taking out money at Luckygem Casino.
Recent Reviews
Mathematically correct strategies and information for casino games like blackjack, craps, roulette and hundreds of others that can be played. Since this is an invite-only system, those who are invited will be rewarded with numerous benefits, including rakeback, cashback, casino spins, account managers, higher limits, birthday presents, faster withdrawals, and the opportunity to progress through several ranks. Considering the increasing popularity of online slots, it’s only natural that LuckyGem Casino will have an abundance of great choices when it comes to these highly sought-after games. LuckyGem Casino is primarily a crypto-oriented gambling site, and players can deposit and withdraw funds using several options, including Bitcoin, Bitcoin Cash, Cardano, Dogecoin, Dash, Ethereum, Litecoin, Solana, Toncoin, Tron, USD Coin, Tether, and Ripple. If you’re not sure whether or not a specific casino brand will be worth your time and money, it’s always a good idea to carefully read through its terms and conditions first, before creating an account.
The funds should already be in your account. Based on these terms, your winnings have been adjusted to the correct amount, and we are pleased to inform you that your withdrawal has been successfully confirmed. We wanted to reach out regarding your recent withdrawal and clarify the situation. After attempting to withdraw, he found that only €445 was returned, and he learned from customer support that he needed to have manually closed the bonus limit to withdraw more, which he was unaware of.
I tested this offer and the spins credited immediately after account verification and code entry. Time limits allow 30 days to meet the requirements, giving reasonable flexibility for casual players. The bonus terms include a maximum bet limit of €5 per spin during wagering, which I appreciate as it prevents accidental violations. The wagering requirement sits at 35x the bonus amount, which falls within industry standards but isn’t particularly generous either.
Quick Summary of Luckygem Welcome Bonus
We recommend playing VIP Baccarat, PowerUP Roulette, Infinite Blackjack, and Caribbean Stud Poker. The catalog features an extensive selection of categories and genres, including the latest releases, classic slots, bonus buys, cluster pays, Hold ‘n’ Link, Megaways, and many more. For example, those who are just starting will be eligible to claim a substantial welcome package, which comes in the form of several deposit-matching offers. If you’re looking to enjoy all the fantastic games on your iOS or Android device, then you’ll be happy to know that LuckyGem Casino has developed a separate mobile app that you can download. It’s also important to mention that players will be able to participate in the exclusive loyalty program. Players will also appreciate the comprehensive promotional plan, which includes various bonuses and incentives.
We truly understand that this limitation can be disappointing, but please note that these rules are clearly stated in our Terms & Conditions and are applied consistently to ensure fairness for all players. This means that even after completing the wagering requirements, the maximum sum eligible for withdrawal is limited by this rule. The maximum withdrawal amount from funds granted from a bonus is calculated as the bonus amount (€8.90) multiplied by x50, which equals €445.00. Please could you let me know here the amount of money was the bonus you gave me and what are the requirements?
This may bring potential problems for players so we advise people who are willing to give it a chance to inquire well about what the lack of license may bring. If you are looking for the responsible gaming section, head to the casino’s terms and conditions. Are there any interesting bonuses and promotions to enjoy? The casino uses a familiar aesthetic, a dark background contrasted with lively colors for icons and text. Additionally, players can use traditional methods like Visa, Mastercard, Bank Wire Transfer, Google Pay, Revolut, and Noda. At the brand’s “Terms and Conditions’ page, players can read more about what it means to be a responsible player.
That said, reaching meaningful VIP status requires substantial deposits and wagering activity. Free spin winnings also carry the same 35x wagering requirement as the cash bonus. I received the first batch of spins with my initial deposit, with additional spins unlocking as I continued depositing. The 125 free spins from the welcome package distribute across multiple deposits rather than all at once.
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Thank you in advance for your time. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Centre. I am glad that our involvement played a significant role in resolving the situation, and you have received the funds.
- Upon fulfillment of the wagering requirements, the maximum amount that may be withdrawn is limited to fifty (50) times the original bonus amount, unless otherwise specified in the applicable bonus terms.
- In addition, our content also includes industry insights and guides to help players of all experience levels make smart, informed decisions.
- You can contact the customer support agent at or through the site contact form.
- The wagering is x40, separately applied to both the bonus funds and any winnings from spins.
- Luckygem’s VIP club rewards steady play, especially for those who wager big or log in regularly.
Additionally, the brand features a solid lineup of instant crash games like Aviator, Cricket Crash, Speed Crash, Christmas Crash, and Crash Duel X, which provide players with simple rules and rewarding features. For starters, we suggest playing games from world-renowned software developers in the industry, such as Ezugi, Greentube, Habanero Systems, Quickspin, Yggdrasil, Pragmatic Play, Play’n GO, Playson, Relax Gaming, Wazdan, Thunderkick, Booming Games, Endorphina, and BGaming. They recommend setting deposit and time limits before you start playing, which I found helpful for managing my testing budget.
Luckygem Casino enforces withdrawal terms and conditions for the safety of its visitors. Those classic solutions tend to be time-consuming put beside the likes of eWallets and crypto wallets. There are numerous payout options at your disposal at Luckygem, such as bank wire transfers. Our Luckygem withdrawal review shows that they generally finalize your transfer query instantly. It’s because current web payment systems have capacity for lightning-fast money transactions. This implies that you’ll need to use a different system of payment that the casino accepts.
Casino VIP Club has 30 levels which support faster withdrawals and higher bonus options. Your feedback could also be helpful to others who are considering reaching out to us for assistance with online casino-related issues. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating. We consider this practice unfair unless the player was clearly informed in advance that even after completing the wagering requirements and having the maximum cap applied, the remaining funds or winnings would still be subject to the maximum win rule. I have reviewed the player’s game log and would like to share my observations.
The rakeback feature is also uncommon and adds real value for frequent players. I played more cautiously after that big win, alternating between €0.40 and €0.60 spins. That single bonus made the entire session worthwhile and reminded me why high-volatility slots can be thrilling. The bonus round delivered a massive 47x win that brought my balance up to €96.
Luckygem casino was launched in 2025, which makes it one of the newest entries in the iGaming world.